Shipping and Return Policy
Shipping and Return Policy - for Steel Roots Market
Shipping:
*** Free Shipping will be provided for all orders that reach $100.00 *** after discounts and coupons have been applied. Unless otherwise stated in listing.
At this time, I only offer shipping with in United States.
I aim to ship as quickly as possible. I will process your order within 2 - 7 days with in -stock items.
If your item is a custom made to order, or a special pre - order, processing will be promptly addressed within 7 - 14 days.
Shipping will be provided by USPS, Fed Ex or possibly UPS.
**PLEASE NOTE** Items not included with the Free Shipping, will have stated in description details. Example - large furniture pieces or items for local pick up only.
Any pre - orders can be combined with other items. Will ship available, in stock items promptly. Special orders will be shipped promptly once arrived at Steel Roots Market.
Local shoppers are welcome to pick up items by appointment. Please use code: workshop at check out to delete shipping charges. Message me to arrange a pick up time.
Returns / Exchanges
All sales are final.
No returns or exchanges on partially used items. Such as paints, candles and other mediums.
No return on purchase of a makers workshop, events & classes due to the nature of preparation and class sizes being offered.
If you have a problem with your order, please contact: dekalbc5@gmail.com
I will try to promptly address your concern.